At Lash Belle, we set the standard for modern services in White Plains, NY 10605. Trusted by clients searching for reliable professionals, we combine skill, passion, and attention to detail in everything we do.
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Receptionist very nice but the lash tech who did my lashes curled my lashes at the end too much and my lashes now hit my eyelids (they are long) and look shorter. Not happy especially after paying almost $100 for a lash lift after tip.
I had been going to Lash Belle NY for a long time and always had a great experience. The atmosphere was friendly, the staff was welcoming, and I was very happy with the person who did my lashes. Recently, however, things have changed. The receptionist seems determined to push clients toward other technicians, even when we already have someone we are comfortable with and trust. I called on a Tuesday for a Saturday appointment and was told that I was calling “last minute.” I’m sorry, but how is four days in advance considered last minute? I was also told that I should try other technicians. The problem is that I have tried other technicians before, and the results were not the same. As a paying customer, I believe I should be able to choose the person I want to book with, not be pressured into seeing whoever is available. What disappoints me the most is the change in attitude. Lash Belle NY used to feel warm, accommodating, and customer-focused. Now it feels like clients are being told what they have to do instead of being listened to. It’s unfortunate because I was a loyal customer for a long time, years but customer preferences should matter, especially when they are the reason people keep coming back.
I have only had great experiences here the staff at the desk greeting me by name is very professional including the lash techs. Very clean relaxing and pleasant